Terms and Conditions for Gawbee

Last updated: 2026-05-03

This is a draft for a private beta. Replace with reviewed legal copy before public launch.

1. Service
Gawbee (operated by Fastail, UK) provides an AI receptionist service: an AI agent answers calls and SMS to a number we provision for you, captures information, and surfaces it in your dashboard.

2. Subscription and billing
Gawbee is sold as a monthly subscription via Stripe. Plans and pricing are listed on our pricing page. You can cancel at any time via the customer portal — cancellation takes effect at the end of the current billing period.

3. Refunds
We don't offer pro-rata refunds for the current month. If something has genuinely gone wrong, email graeme@fastail.ai and we'll make it right.

4. Acceptable use
- No illegal activity. No harassing, fraudulent, or deceptive use.
- You're responsible for the prompts you configure and the conversations your agent has.
- Don't use the service to mass-cold-call. UK PECR rules apply.

5. Service availability
We provide the service on a best-effort basis. Outages happen. We don't guarantee uninterrupted service.

6. Liability
To the extent permitted by law, our liability for any claim is limited to the amount you paid in the last 12 months.

7. Governing law
These terms are governed by the laws of England and Wales.

8. Changes
We may update these terms. Material changes will be emailed to active customers.

Contact: graeme@fastail.ai